Just because we have sold you a property and earned our fee from our client, our service does not stop there. For many years we have operated an informal, keyholding service for our clients and have always been available to make local recommendations for many local services and more. This became so popular that we launched `aspire concierge’, a service designed to make moving into a new home, and the journey beyond, just a little bit easier.
At its heart it’s a very simple key holding service. An obvious scenario might be waking up to a cold house or a leaking dishwasher; you need to get off to work but can’t as you have to let the engineer in! With the 'aspire concierge' service, the relevant contractor can collect and return the keys to us, ensuring you don’t lose a half or even full day at work.
Do you need to let a maintenance man, gardener, electrician, plumber or even just a dog walker have access to your house? The list is probably endless but, rest assured, the team at aspire are on hand to help.
Please contact your local office to make the necessary arrangements which will start with us holding a spare set of your keys. These will then be available for you or a contractor to borrow, subject to a simple set of rules, which are there purely to protect your keys. We may also be able to assist you in finding most day-to-day local services you may require from time to time. We can also offer advice and assistance if you are planning to extend or refurbish your home in order to ensure that you maximise your investment.
‘Aspire Concierge’... means there is someone local on hand, at the end of the phone or email, to help advise you and ensure access to your property is available during working hours, enabling you to maximise your working or free time. It's as simple as that.
Your key holding service saved our lives the other evening, not sure what I would have done had you not been holding a set so thank you so much.
I just wanted to write and thank your team at Fulham. The service we have received from start to finish has been exemplary and we had a call from Sally and Paul our buyers the other day and they definitely echoed our thoughts. I understand they have signed up to your concierge service which seems such a great idea - well done to you all.
Both Mark and I really felt you and your whole team went beyond the call of duty on so many occasions throughout the transaction. Please find our keys enclosed to you can register us with your Concierge service, a great idea by the way!
Thanks for dropping our keys round the other evening, a lifesaver after such a horrid day! Could have turned into a very expensive evening had you not come to the rescue.